Frequently-Asked Questions
how should I clean & care for my art?
For detailed care guidelines, please click here. In general, treat these pieces as you would other pieces of fine art (such as watercolors, oil painting, or pastels and others) which may be easily damaged.
Utilizing a soft cotton or non-abrasive, non-contaminting or micro-fiber cloth to remove dust is recommended
If you must use a cleaning solution, ensure that it is mild, non-abrasive, and ammonia-free, such as a photographic lens cleaning solution, and use minimal pressure
Do not apply any liquids directly onto the photographic surface
Be aware that surface damage is irreparable on this fine art product - please be careful with your art!
where were these photos taken?
As we are Hawai‘i-based, the gallery images are focused on capturing the beauty and spirit of these captivating Islands. As our home base the "Garden Island" of Kaua‘i provides striking scenery at every turn, and is highly represented in the gallery. It is an incredible opportunity to continually experience and share these photographic stories with you! We'll be sure to continue sharing as much information as we can with you about the locations and nuances of each shot so that you can more fully experience Hawaii‘i through our work.
Gallery images are available for purchase right from our website's Gallery page.
If there is a particular size or image crop you have in mind, or even type of mount that's not available in the drop-down menus on the Gallery page, please don't hesitate to contact us here or using our Custom Art request form. For example, dye-sublimation aluminum prints may be available for select images upon request.
Once you have placed an order, we will immediately begin the meticulous process of crafting your custom piece of art to the specifications you selected, securely package and ship directly to the address you designate.
How Can I purchase an image(s) online?
Is shipping included in the prices indicated for each piece?
Yes! FedEx Ground shipping charges (or FedEx Economy Freight for items larger than 20" x 30") within the contiguous USA have been included in the indicated purchase price for each piece. If you prefer FedEx 2-Day expedited shipping, we will happily accommodate your preference and will provide an additional invoice at the time of shipping if there are any additional fees incurred for Express shipping, and your item(s) will be dispatched upon payment. For items being shipped to addresses in Hawai‘i, there may be additional shipping charges; if so, we will invoice separately prior to shipping.
How long will it take to receive my order?
Above all else, we value unparalleled quality in all our products. To ensure the highest quality, all pieces are custom developed as they are ordered. This process takes a bit of time, and most pieces will ship within two weeks of purchase. We will be in close contact with you from purchase through delivery to ensure your satisfaction. Tracking information is provided immediately upon handover to FedEx.
are these photos available in stores?
We are looking forward to partnerships with select outlets here on Kaua‘i, throughout Hawai‘i, as well as my in mainland former home state of Pennsylvania.
Here on Kauai, we hope you'll visit the amazing Rainbeau Jo's for your morning cup of Aloha and a bite to eat. While there, enjoy the incredible company of Beau, Jo and the "Bay Ohana". Soak up some Aloha, and gaze upon pieces of our art adorning the wall. If you see something you like while there, run up to Beau or Jo, let them know and then swing by our website. Definitely say come on over and say hello if I'm there...I'd love to meet you!! See you soon at Rainbeau Jo's "Bay" at 2955 Aukele Street in Lihue!
Stay tuned - we'll be sure to provide additional updates here and on our blog!
are there other customization options available?
While our Gallery page provides a range of print sizes, and mount types, further customization is available. We would be happy to discuss your desired piece and develop the ideal solution for your needs. Please contact us using the Custom Art request form, to arrange a complimentary one-on-one consultation session to craft your desired piece of Fine Art!
Are there othr photographic subjects that will appear in the gallery in the future?
While our focus remains the creation of fine-art photographic landscapes, new adventures are all around. We'd love to share those with you, and will provide routine uptates. Fill out our contact form to share your ideas with us, and join us on our continued journey - we'd love to incorporate your requests if we're able, and bring you along with us as we experience the spirit of Hawaii‘i!!
How can we get in touch with you?
We'd love to hear your ideas, concerns, and answer any questions you may have. Please complete our contact form, and we will get in touch with you as soon as possible.
Please note our location in Hawai'i, and HST timezone, which is between 2 and 6 hours behind mainland US timezones depending on your location and the time of year. (During the observance of Daylight Saving Time, HST is EDT-6 hrs; CDT-5 hrs; MDT-4 hrs; and PDT-3 hrs. During the rest of the year, the differences are 5 hrs, 4 hrs, 3 hrs, and 2 hrs compared with EST, CST, MST, and PST respectively).